This Privacy Policy explains how Let's Awaken ("we", "us", "our") collects, uses and protects personal information when you visit letsawaken.com or contact us through it. We are a digital marketing agency based at A-1106, Money Plant High Street, Nr. S.G. Highway, Ahmedabad - 382470, India.
1. Information we collect
Information you give us. When you fill in an enquiry form, we collect what you enter: your name, company, email address, phone number, website, location, the service you are interested in and your message.
Information collected automatically. When you browse the site, we and our analytics and advertising partners collect technical information such as your IP address, browser and device type, pages visited, time spent, the website or advert that referred you, and approximate location. This is collected using cookies and similar technologies (see section 4).
We do not knowingly collect sensitive personal information, and we do not ask for payment details on this website.
2. How we use your information
- To reply to your enquiry and discuss the services you asked about.
- To prepare proposals and provide services if you become a client.
- To understand how visitors use the website so we can improve it.
- To measure the results of our advertising, including whether an advert led to an enquiry.
- To show you relevant Let's Awaken adverts on other websites (remarketing), where permitted.
- To keep the website secure and prevent spam and misuse.
- To meet legal obligations.
We process your information based on your consent (for example, when you submit a form) and our legitimate interest in running and improving our business. We do not sell your personal information.
3. Who we share it with
We share information only with service providers who help us run the website and our business, and only as needed:
- Google – Google Workspace (email), Google Analytics, Google Tag Manager and Google Ads (measurement and advertising).
- Our web hosting provider – which stores the website and a backup copy of form submissions.
- Professional advisers or authorities – where required by law or to protect our rights.
Some of these providers process data on servers outside India. They are bound by their own privacy and security commitments.
4. Cookies, analytics and advertising
We use cookies and similar technologies for analytics and advertising:
- Google Analytics helps us understand how visitors use the site. It uses cookies to collect information such as pages visited and time on site.
- Google Ads conversion tracking tells us when someone who clicked one of our adverts sends an enquiry. Google Ads remarketing may show you our adverts on other websites after you visit ours. Google and other third parties may use cookies to show adverts based on your past visits to this and other websites.
- Google Tag Manager manages these tags; it does not itself collect personal information.
You can control cookies in your browser settings. You can opt out of personalised advertising at Google Ads Settings or aboutads.info, and out of Google Analytics with the Google Analytics opt-out browser add-on. Learn more in how Google uses information from sites that use its services.
5. How long we keep it
We keep enquiry information for as long as needed to respond and, if you become a client, for the duration of our relationship. After that we keep it for up to 3 years for business records, unless the law requires longer. Analytics data is kept according to the retention settings of Google Analytics.
6. How we protect it
The website uses encrypted connections (HTTPS). Form submissions are stored in a location that is not publicly accessible, and access to our systems is limited to people who need it, protected with strong passwords and two-factor authentication. No method of storage or transmission is completely secure, but we take reasonable steps to protect your information.
7. Your rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal information we hold about you;
- correct or update it;
- delete it, where we no longer need it;
- withdraw your consent to further processing.
To make a request or raise a concern, email info@letsawaken.com. We will reply within 30 days.
8. Children
This website is meant for businesses and is not directed at children under 18. We do not knowingly collect information from children.
9. Links to other websites
Our website and blog may link to other websites. We are not responsible for their content or privacy practices.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.
11. Contact us
Let's Awaken
A-1106, Money Plant High Street, Nr. S.G. Highway, Ahmedabad - 382470
Email: info@letsawaken.com
Phone: +91-79-46000251